Always Stay Connected

with unlimited local & long distance calling

Access

Monthly Plan
  • Unlimited Local Calls
  • 10¢ per minute State-to-State Calling
  • 17¢ per minute within state long-distance

Unlimited

Monthly Plan
  • Unlimited Local Calls
  • Unlimited Long Distance
  • No Contract Required
  • Call Forward
  • 3-Way Calling
  • Call Waiting
  • Caller Name & # Delivery w/ Call Waiting
  • Anonymous Call Rejection
  • Restricted PIC

Providing quality phone services since 1910.

Upgrade your phone today! Call for pricing:

888-593-7782

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ADDITIONAL CALL FEATURES
  • Anonymous Call Rejection
  • Automatic Callback
  • Automatic Recall
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Name and Number Delivery
  • Call Name and Number Delivery w/Call Waiting
  • Call Number Delivery
  • Call Number Delivery w/Call Waiting
  • Call Number Delivery Blocking
  • Customer Originated Trace
  • Distinctive Ringing / Call Waiting
  • Long Distance Pin # Dialing
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Selective Call Rejection
  • Voice Mail
  • Phone Number Change
  • Non-published Number
  • Long Distance Block
  • 900 Block
  • Collect Block
  • 3rd Number Block
  • Maintenance on Jacks
  • Trouble Diagnosis Plan
  • Telemarketer Call Screening
  • Call Forwarding
  • Call Waiting
  • Three-way Calling
  • Speed Calling (8 numbers/30 numbers)
*ADDITIONAL FEES & DISCLOSURES

Monthly interstate access charge of $6.50 applies to each residential telephone line. A monthly charge for the FCC Universal Service Fund applies to all residential customer access lines. Rate set by FCC and subject to change without notice.

Local Distance provided by Global Stream offers you 10¢ per Minute State-to-State calling anywhere in the 48 contiguous states located on the central part of the North American continent, and does not include Alaska, Hawaii, Puerto Rico, the Virgin Islands, Guam, or any other territory not in the 48 contiguous United States.  This may not be a complete list. International calls billed separately. 

A one-time carrier change fee will apply.

GOVERNMENT CHARGES ON BILL

Federal Access per FCC

Long distance phone companies use the customer lines of local phone companies to provide long distance service. The SLC (Subscriber Line Charge) compensates the local phone company for costs associated with providing these lines. Various telephone companies list this charge under different names, such “FCC Charge for Network Access”, “Federal Line Cost Charge”, “Interstate Access Charge”, “Federal Access Charge”, “Interstate Single Line Charge”, “Customer Line Charge”, “FCC-Approved Customer Line Charge”, and “End User Fee”. Regardless of the name your telephone company uses, it is the SLC.

Federal Universal Service Charge

The Universal Service Fund is a federal government program that helps bring affordable basic phone service to all Americans. The program also assists schools, libraries, and rural health care providers in obtaining phone service. Some long distance companies add a USF charge onto their bills to cover their support requirements for this program.

Universal Service Fund

This fee pays for a federal program that provides affordable telephone service to low-income consumers, high-cost areas (e.g., rural areas), schools and libraries, and rural health care providers. This charge is also billed under titles such as the “Federal Universal Service Fee,” “Universal Connectivity Charge,” or the “Universal Service Carrier Charge.”

Who put it on your telephone bill: Your telephone company, in order to recover the costs for their contributions to the Universal Service Fund.

Who gets your money: Your telephone company contributes to the Fund based on its interstate revenues. This contribution goes to the Universal Service Administrative Company (USAC), a private, non-profit corporation. The USAC distributes the money to eligible telephone companies which helps pay for costs associated with providing service to eligible consumers. Telephone companies are not required to bill you for this charge, but virtually all of them do.

Federal Access Recovery or ARC

Pursuant to the Federal Communications Commission Order 11-161 entitled “Report and Order and Further Notice of Proposed Rulemaking regarding Universal Service and Inter Carrier Compensation Reform” passed on November 18, 2011.

The Access Recovery Charge or “ARC” is a gradual, measured, monthly charge adopted by the Federal Communications Commission (FCC). This multi-year transition fee is just one part of the Inter Carrier Compensation (ICC) Reform.

The Access Recovery Charge is designed to recover increased network costs for access circuits used to provide service to customers. Overall, the ICC Reform is to facilitate a continued investment in the broadband infrastructure.

Enhanced 911 Charge

All telephone lines are charged a monthly 911 fee. It is imposed by the county governments on every line served by the 911 emergency service.

FREQUENTLY ASKED QUESTIONS
Anonymous Call Rejection
Automatic Recall
Automatic Callback
Call Forwarding -Busy/ No Answer
Calling Name and or Number Delivery
Calling Number Delivery Blocking		 Customer Originated Trace
Distinctive Ringing/ Call Waiting
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Voicemail

Anonymous Call Rejection: works with Caller ID to reject calls from all callers who have chosen to block their name and/or number from being displayed on your Caller ID device.

How to Set Anonymous Call Rejection

  • Listen for the dial tone.
  • Touch-Tone: Press *77
  • Rotary: Dial 1177
  • Caller will hear a message stating that you are not accepting calls that are blocked.

How to Cancel Anonymous Call Rejection

Listen for dial tone.
Touch-Tone: Press *87
Rotary: Dial 1187

Automatic Recall: will eliminate missed calls and the need to rush to answer the telephone. Activated from a touch-tone phone or rotary dial phone, Automatic Recall will return a call to the last number that called you whether you answered the call or not. It will keep dialing the number up to 30 minutes if it is busy. A ring will alert you when the called number is available.

How to Set Automatic Recall

  • Lift the handset and listen for a normal dial tone.
  • If you were already on the phone and ignored a call waiting tone, press and quickly release the switchhook.
  • Dial *69 (On a rotary phone, dial 1169).
  • You will hear the phone number of your last incoming call. If you want to return the call, press 1. If not, hang up.

If the line is busy, hang up. Your phone will keep trying the line for up to 30 minutes.
A special call back ring alerts you if the line becomes free (some phones ring normally).
Lift the handset to automatically place the call.

To cancel your Automatic Recall Request

Dial *89 (On a rotary phone dial 1189).
Listen for the confirmation tone or announcement. Hang up.

Note:In some areas, after you dial *69, a recorded voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall feature. Just follow the voice instructions. Does not work on 800 numbers, 900 numbers, numbers outside the specified service area, non-published numbers, or on lines where Call Forward and some other call services have been activated.

Automatic Callback: Why be tied to the phone redialing a busy number when Automatic Callback can do it for you? When you are placing a call to a number and receive a busy signal, Automatic Callback will redial the busy number for you and keep dialing that busy number for up to 30 minutes. A special ring will alert you when the called number is available.

To Set Automatic Callback

  • If you dial and receive a busy signal, hang up, lift the handset and listen for a dial tone.
  • Dial *66 (On a rotary phone, dial 1166).
  • Your phone will check the number for up to 30 minutes.
  • A special callback ring alerts you if the line becomes free (some phones ring normally).
  • Lift the handset to automatically place the call.

To cancel your Callback Request

  • Press *86 (on a rotary phone dial 1186).
  • Listen for the confirmation tone or announcement. Hang up.

Call Forwarding Busy

The customer selected forward to telephone number is preprogrammed at the time service is established and can only be changed via service order.

Call Forwarding No Answer

The customer selected forward to telephone number and specified interval are preprogrammed at the time service is established and can only be changed via service order.

Calling Name and/or Number Delivery

  • When you receive a call, wait until your telephone completes the first ringing signal.
  • The telephone name and/or number of the person calling you will automatically appear on your display screen.

Note: Subscription to Calling Name and/or Number Delivery requires the purchase of a display telephone or an add-on display unit.
If the letter “P” or “Private” appears on your screen, the caller may have blocked the display of their number by pressing *67 (or dialing 1167 on a rotary phone) before placing the call. You can choose whether or not to answer the call.

If “Unknown Name”, “Unknown Number”, “Out of Area”, or “0” appears, the caller is in an area that does not support Calling Name and/or Number Delivery Services.
If you already subscribe to Call Waiting, and receive a call while on the phone, the name and/or number calling will appear on your display unit. Display unit must be equipped for call waiting and customer must subscribe to regular and display call waiting.

Calling Number Delivery Blocking

How to Set Calling Number Delivery Blocking

  • Listen for dial tone.
  • Touch-Tone: Press *67
  • Rotary: Dial 1167

How to Cancel Calling Number Delivery Blocking:

  • Listen for dial tone.
  • Touch-Tone: Press *82
  • Rotary: Dial 1182

Anytime you would like to call someone who has the Anonymous Call Rejection Feature but you do not want your call to be blocked, Activate *82 prior to making call. This feature will be deactivated once your call has been finished.

Customer Originated Trace

How to

  • Hang up after receiving an annoying call.
  • Immediately lift receiver and listen for dial tone.
  • Touch-Tone: Press *57
  • Rotary: Dial 1157
  • Follow voice prompt, listen for confirmation of trace.
  • Hang up.

Note: The results of a trace will be released to the appropriate law enforcement agency after a complaint has been filed.
Customer Originated Trace must be used immediately after you hang up on the call you want traced. If you get another call, or hear a Call Waiting Tone first, you will trace the wrong call.

Distinctive Ringing / Call Waiting

How to

  • Lift the handset and listen for the dial tone.
  • Press *61. (On a rotary phone, dial 1161)
  • Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your list.
  • Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off) or turn the feature OFF (if it is currently on).

To add the last caller to your list: Press #01#. (On a rotary phone, dial 1201.)
To hear the phone numbers on your list: Dial 1,  after the list is read, voice instructions will follow.
To add a number to your list: Press # (On a rotary phone, dial 12). Follow the voice instrcutions you’ll hear. You can store up to 31 phone numbers on your VIP list.
To remove a number from your list: Press * (On a rotary phone, dial 11) Follow the voice instructions to remove any or all of those numbers.
To hear instructions again: Dial 0

Note: You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding, and similar services.
All numbers in memory will have the same ringing tone. One telephone number must be placed in your list to be able to turn on the service.

Selective Call Acceptance

How to

  • Lift the handset and listen for a normal dial tone.
  • Press *64. (On a rotary phone, dial 1164)
  • Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your acceptance list.
  • Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To add the last caller to your acceptance list: Press #01#. (On a rotary phone, dial 1201.)
To hear the phone numbers on your list: Dial 1. After the list is read, voice instructions will follow.
To add a number to your list: Press #. Follow the voice instrcutions you’ll hear. You can store up to 31 phone numbers on your VIP list.
To remove a number from your list Press * Follow the voice instructions to remove any or all of those numbers.
To hear instructions again: Dial 0

Note: You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding, and similar services.

Selective Call Forwarding

How to

  • Lift the handset and listen for a normal dial tone.
  • Press *63. (On a rotary phone, dial 1163)
  • Listen for an announcement telling you whether the feature is currently on or off.
  • Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To add the last caller to your acceptance list: Press #01#. (On a rotary phone, dial 1201.)
To hear the phone numbers on your list: Dial 1 After the list is read, voice instructions will follow.
To add a number to your list: Press # Follow the voice instrcutions you’ll hear. You can store up to 31 phone numbers on your VIP list.
To remove a number from your list: Press * Follow the voice instructions to remove any or all of those numbers.
To hear instructions again: Dial 0
To Access Or Turn Off Your Service (Once List is Established): Press *68, listen to prompt to tell if list is on or off. Be sure Selective Call Forwarding feature is OFF before attempting to add, delete or change a number on your list.

Note: You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding, and similar services.

Selective Call Rejection

How to

  • Lift the handset and listen for a normal dial tone.
  • Press *60. (On a rotary phone, dial 1160)
  • Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your acceptance list.
  • Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To add the last caller to your rejection list: Press #01#. (On a rotary phone, dial 1201.)
To hear the phone numbers on your list: Dial 1 After the list is read, voice instructions will follow.
To add a number to your list: Press # Follow the voice instrcutions you’ll hear. You can store up to 31 phone numbers on your VIP list.
To remove a number from your list: Press * Follow the voice instructions to remove any or all of those numbers.
To hear instructions again: Dial 0

Note:You will not be notified when or how many calls have been rejected You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding, and similar services.

Voice Mail

Here’s a service from Public Service Telephone that makes sure that every call to your telephone gets answered without you having to buy additional equipment or install extra phone lines. When you’re unable to answer a call (even if you’re already on the line) Voice Mail will take your calls 24 hours a day, 7 days a week. This service is a valuable asset for many of our customers, both residential and business. You won’t have to wait around for an important call again.

When Voice Mail answers your call for you, the caller hears a greeting in your own voice and is then invited to leave a message. You are then notified with a special dial tone that you have messages waiting. If you pick up your phone and hear a normal dial tone you have no messages. If you hear a “stutter” dial tone, you have messages. Your messages can be retrieved at any time from anywhere with a touch tone phone. To get your messages, simply call a special number and dial in your private security code. The system will then play back your messages. You can decide to temporarily save a message or erase it. It’s as simple as that. And Voice Mail will walk you through the correct procedure each time you use the service. There’s never any guess work.

There’s no equipment to buy and maintain, it’s more dependable than an answering machine and much less expensive than an answering service.